Privacy Policy

1. Introduction

Welcome to Prodigy Pro Painters, LLC. We operate the website prodigypropainters.site. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or engage with our services, including our mobile messaging programs.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("personal information"). This includes:

• Personal Identifiers: Name, email address, physical address, and telephone/mobile number provided via online forms, scheduling requests, or inquiries.
• Non-Personal & Technical Data: IP address, browser type, operating system, referring URLs, device information, and pages viewed via standard automated data collection technologies like cookies.

3. How We Use Your Information

We utilize the information we collect to operate our business efficiently and provide you with a premier service experience. Specifically, we use your data to:

• Provide, maintain, and improve our residential and commercial painting services.
• Process requests for quotes, handle scheduling, and manage active service projects.
• Deliver customer support and respond to your inquiries.
• Send transactional service notifications, appointment reminders, and administrative updates.
• Deliver marketing communications, special offers, and promotional updates where permitted and consented to by you.

5. Information Sharing

We do not sell, rent, or trade personal information. We do not share your personal information with third parties for their independent marketing or promotional purposes. Your information is only shared internally or with authorized third-party service providers (such as hosting partners, scheduling software, and communication platforms) who require the data to perform essential operational tasks on our behalf and are legally bound to keep it confidential.

6. Data Protection & Security

We implement appropriate technical, administrative, and physical security safeguards designed to protect your personal information from unauthorized access, loss, alteration, or disclosure. While we strive to protect your data using commercially acceptable means, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We use cookies, web beacons, and tracking pixels to enhance your browsing experience, analyze website traffic, and understand user behavior. You can configure your internet browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain areas of our website.

8. Your Rights & Choices

You have choices regarding how your personal information is handled:

• Access & Correction: You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at [email protected].
• SMS Withdrawal: You can withdraw your consent to receive mobile communications at any time by replying STOP to any text message.

9. Children’s Privacy

Our website and painting services are not directed to, or intended for, individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal data, we will delete it immediately.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted directly on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.